Ala Moana Hotel is located next to one of the world’s most prestigious shopping venues. Ala Moana Shopping Center showcases a myriad of luxury department stores, restaurants, and specialty retailers. Ala Moana Hotel is conveniently located near multiple tourist spots: it is a ten minute walk away from the Hawaii Convention Center, Waikiki Beach, and Ala Moana Beach Park.

Choose from thousands of rooms, each offering mountain, city, ocean, or partial ocean views. 1-Bedroom suites also include full kitchen facilities and all rooms and suites include complimentary Wi-Fi. Whether taking a dip in the hotel’s outdoor swimming pool, or relaxing on the poolside sun deck, Ala Moana Hotel has a vast list of amenities to choose from, including a steam and sauna room, as well as a fully-equipped gym center.

The Signature Prime Steak & Seafood restaurant, located on the top floor of the hotel, offers incredible views of the Honolulu skyline from the 36th floor of the Waikiki Tower. Enjoy a signature crafted cocktail from the bar or indulge in an aged prime steak as you take in panoramic sunset views over the Waikiki skyline. In the morning, guests can enjoy the buffet breakfast at Plantation Cafe, or grab coffee and pastries at the Starbucks in the lobby. At night, the Starbucks also serves alcoholic beverages.

This hotel has no resort fee!

COVID-19 Protocols:
1. Our guests will receive contactless temperature screening and will be asked to complete a health questionnaire upon check-in.
2. Face Coverings: Guests are required to wear face coverings in all public spaces.
3. All individuals are advised to practice physical distancing by standing at least six feet away from other people.

Age Policy:
1. No charge for children under 18 occupying the same room as an adult and using existing beds in rooms. If an extra bed/rollaway is needed, please directly request it at the front desk and pay at your own cost. Some hotels may not offer an extra bed/rollaway service.
2. The minimum-age requirement to reserve a hotel room is 18 years old. The hotel requires that all minors must have at least one adult accompanying them in the same room.

Booking Notice:
1. For guests who booked this hotel for two nights or more, Koolani Holiday will provide a one-time complementary airport pickup or drop-off services (from/to)Waikiki Area Hotel (from/to) Airport(HNL) on Oahu island only. This service is available for Arrival flight between 7:00AM-10:00PM,Departure flight between 10:00AM-10:00PM. If your flight arrived early or delayed with the agreed time you might not be able to redeem this service. Airport Transfer Tour guide gratuity are not included.
2. Your hotel check-in date will be automatically considered as your free airport pickup date. Otherwise, please contact our customer service for further inquiries.
3. Bedding can be requested at the time of reservation, and we will send the requests to the hotel to accommodate all requests; however, hotel bedding cannot be guaranteed.
4. There is a mandatory security deposit taken at check in by either credit card or via a cash deposit. All unused amounts of the deposit will be refunded on departure. Please note that the credit card used to pay deposits must be presented at the time of check-in with proof of ID (both photographic and signature).
5. The rates are for single/double occupancy. Additional person above double occupancy will be charged. Maximum occupancy is four (4) passengers with existing bedding.
6. Extra Adult Person Charge: (applies to persons 18 years and older): The extra person charge will apply for each additional adult occupying a room with two other adults for each paid night. A maximum of one rollaway bed will be provided upon request, based on availability. A maximum of one rollaway bed is allowed per room.

Attention:
1. When booking, you must register the correct number of guests and their ages. Any unregistered guests will bear the relevant legal responsibilities.
2. All of our guest rooms are non smoking rooms. There are designated smoking areas on property.

Parking:
1. Self-parking is $30 per day. Valet parking is $35 per day.
2. This charge will be the responsibility of the guest. Parking fee is subject to change without notice.

Cancellation Policy:
1. To be fully refunded, a notice of cancellation must be received via email at info@koolaniholiday.com at least seven days prior to the check-in date. Any cancellations made within seven days will be charged the full rate.
2. A 8% service fee is withheld for any canceled reservation paid by credit card.
3. No-shows will incur full charges—no refunds.
4. Some special dates (such as Thanksgiving, Christmas, and New Year) may have different cancellation policies. Please follow our staff’s notice of cancellation policy.

Disclaimer:
1. Reservation confirmation: Our customer service will confirm the booking after you place a reservation. If your selected date is sold out, you are allowed to change the travel date for free or choose a full refund.
2. Personal reasons for being late or not showing will incur full charges—no refunds.
3. Hotel room bookings are non-transferable. Please be sure to provide the same name as printed on your ID that will be used for hotel check-in. Otherwise, the guest will bear the relevant consequences.

Check-in time: 3:00pm
Checkout time: 11:00am
Hotel address: 410 Atkinson Dr, Honolulu, HI 96814
Hotel phone: (808) 955-4811

Note: not all pick-up stops are here. Please refer to the information provided by the travel agency.